Fairfax Alcohol Safety Action Program (ASAP) Practice Exam

How should you respond to a coworker complaining about new policies?

1. Agree with their concerns

2. Follow the new policies and notify your supervisor

3. Ignore the comment

4. Encourage them to speak to HR

The correct answer is: Follow the new policies and notify your supervisor

Following the new policies and notifying your supervisor is the best course of action in this scenario. It demonstrates professionalism and an understanding of the importance of adhering to company guidelines, which are typically put in place for the benefit of the organization and its employees. By following the new policies, you are upholding your responsibilities and contributing to a consistent workplace environment. Additionally, notifying your supervisor can be beneficial as it allows management to be aware of any dissatisfaction among employees regarding the policies. This can signal the need for further communication or clarification about the reasons behind the changes, potentially leading to a constructive dialogue that addresses concerns. While voicing agreement with the coworker's concerns might feel supportive, it does not contribute to resolving the issues, and ignoring the comment dismisses the coworker’s feelings. Encouraging them to speak with HR may be appropriate in some situations, but it is often more effective to follow established protocols within the workplace first. Understanding the balance between support for coworkers and adherence to company policies is crucial in maintaining a harmonious and functional workplace.