Fairfax Alcohol Safety Action Program (ASAP) Practice Exam

When an account summary is created, what should be included to maintain current information?

1. Client's treatment records

2. Updated phone, address, email

3. Status of previous cases

4. All historical data

The correct answer is: Updated phone, address, email

Including updated phone numbers, addresses, and email in an account summary is essential for maintaining current information. This ensures that communication with the client is effective and that the organization can easily reach the client for follow-ups, treatment updates, or any necessary notifications. Accurate contact information is crucial in the context of services like the Fairfax Alcohol Safety Action Program (ASAP), where timely communication can significantly influence treatment outcomes and engagement in the program. Having current contact details helps in facilitating appointments, sending reminders, and ensuring that clients receive any important information pertaining to their treatment journey. In the context of other options, while treatment records, statuses of previous cases, and historical data may be relevant for comprehensive case management, the immediate focus of maintaining current information is primarily on up-to-date contact details. These details are often the first step toward ensuring an effective and proactive approach to client engagement.